Goal and objective
·
To prepare trainers for training customs
officers in a field of:
- Risk management, risk analysis;
- Identifying, developing, sharing and applying best
working practices during document control;
- Basics of interviewing and profiling;
- Interviewing and people profiling.
Content
·
In this course the following subjects will be
discussed:
o Identification of risk
o Practical tools for risk
analysis
o Ability to work with open data
sources
o Carrying out risk analysis
in order to make documentary customs control
o Factors using for selection
of people for customs control
Learning outcomes
·
improved knowledge and skills
in risk analysis and methods
·
increased knowledge on how to detect risk
indicators during document control
·
developing interpersonal skills useful in
customs control in the field of human behavior
·
trained officials who can pass on the gained
information to colleagues
Competences to be developed
·
Professional
competencies
Operational competencies
o dealing with operational risk
- customs legislation
o drive for
results
- risk analysis
o teamwork - customs
declaration processing
o processing information
o oral communication
o body language
o analytical thinking
Target group
·
Customs officers working at the EU´s external
land border, who аре dealing with analysis of risk related data and perform customs
control.
Recommended number of participants
·
11-22
Duration
·
3 days practical training
Delivery and the
methodology
·
Practical training including some theory, practical
exercises in real working environment, case studies and simulation.
Assessment
·
During practical exercises and simulation.
Contact information
- Team
of trainers: Barszcz Jacek (PL), Szwedo
Wojciech (PL), Siivola Timo (FI), Nagymihály Zoltán (HU), Željko Milković
(HR)
·
Contact person: Jacek Barszcz
·
E-mail: jacek.barszcz@mf.gov.pl